'Aussies Are Loving These'
Frequently Asked Questions
How does Titan Tech Co help people enhance their smart home experience?
At Titan Tech Co, we specialise in providing cutting-edge smart home solutions that empower individuals to create a more secure, efficient, and convenient living environment. Our products are designed to seamlessly integrate into your home, allowing you to control everything from security systems to energy management with ease. By focusing on user-friendly technology and innovative designs, we help our customers achieve a smarter, safer home that meets their unique needs.
How do your products help customers achieve their desired level of home automation and security?
Our range of smart home products, including solar security cameras, smart door locks, and other smart devices, work together to provide comprehensive solutions for home automation and security. By enabling remote monitoring, real-time alerts, and customizable settings, our products allow customers to take control of their home environment. This not only enhances security but also simplifies daily tasks, helping customers achieve a more connected and efficient lifestyle.
Where are you located?
Our head office is located in Melbourne, Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at titantechco88@gmail.com
Our operating hours are Monday to Friday, 9:00 AM - 5:00 PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Titan Tech Co, Our Mission Is To Empower Homeowners, Renters, & Businesses With innovative Smart Home Products That Enhance Security, Convenience, & Sustainability, Creating Connected Environments That Cater To The Needs Of Families, Outdoor Enthusiasts, & Eco-Friendly Consumers Alike.
Fast, Free & Secure Shipping Australia Wide
At Titan Tech Co., we strongly feel that a smarter home shouldn’t have to wait, which is why we offer fast, free shipping on every order. Your smart home essentials are carefully packed and delivered to your door, so you can start enjoying a connected and secure lifestyle as soon as possible.
